Privacy Policy
Hayven Wellness PLLC respects your privacy and is committed to protecting personal information collected through our website and services.
This Privacy Policy describes generally how we collect, use, disclose, and protect information obtained through our website, online forms, communications, scheduling systems, and related services.
Information We May Collect
Depending on how you interact with Hayven Wellness, we may collect information such as:
Name and contact information
Email address and telephone number
Appointment and scheduling information
Information submitted through website forms
Information necessary to provide healthcare or aesthetic services
Payment and transaction information
Communications with Hayven Wellness
Website usage and technical information
Information submitted through a patient portal or other secure platform
Please do not submit sensitive medical information through text message or ordinary website contact forms. Use the designated secure patient portal or other secure communication method when available.
How We Use Information
We may use information to:
Schedule and manage appointments
Provide requested services
Communicate with patients
Process payments
Respond to inquiries
Provide customer support
Maintain records
Improve our website and services
Send communications you have requested or consented to receive
Meet legal, regulatory, accounting, and administrative requirements
Protect the security and integrity of our business and systems
Protected Health Information
When Hayven Wellness provides healthcare services, certain individually identifiable health information may be protected health information (“PHI”) under applicable federal and state privacy laws.
Where applicable, PHI is handled in accordance with applicable privacy requirements and Hayven Wellness's applicable privacy practices.
Healthcare records and other protected health information may be maintained separately from general website information and may be subject to additional privacy protections.
Information Sharing
Hayven Wellness does not sell personal information for monetary consideration.
Information may be disclosed to service providers and business partners when reasonably necessary to operate our business, provide requested services, process payments, maintain technology systems, schedule appointments, communicate with patients, or perform other legitimate business functions.
Information may also be disclosed when required or permitted by law, including to comply with legal obligations, protect rights and safety, prevent fraud or abuse, or respond to lawful requests.
Payment Information
Payments may be processed through third-party payment processors. Hayven Wellness generally does not need to retain complete payment card information when payment processing is handled by a third-party payment provider.
Payment information may be subject to the privacy policies and security practices of the applicable payment processor.
Communications
If you provide your contact information, Hayven Wellness may use it to communicate with you regarding appointments, services, account matters, or other information you have requested.
Marketing communications, where applicable, will include an appropriate method for opting out.
Opting out of marketing communications does not necessarily prevent transactional or service-related communications.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential website functionality, security, analytics, preferences, and other purposes.
For additional information, please review our Cookie Policy.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.
No internet-based system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites, including scheduling, payment, social media, patient portal, or other services.
Hayven Wellness is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those services.
Children's Privacy
Our website is not directed toward children under 18, and we do not knowingly collect personal information from children under 18 through the website without appropriate authorization.
Your Choices
Depending on the type of information and applicable law, you may have rights regarding your personal information, including requesting access, correction, or other actions.
Requests may be directed to niknik@hayvenwellness.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The effective date below will indicate when the policy was most recently updated.
Contact
Hayven Wellness PLLC
Email: niknik@hayvenwellness.com
Effective Date: August 18, 2026